Data Privacy and AI Governance Program Specialist: Agoda

Job Title: Data Privacy and AI Governance Program Specialist

Location: Bangkok, Thailand (Relocation assistance provided)

About Agoda:

Agoda is a leading online travel booking platform offering accommodations, flights, and more. With a portfolio of over 3.6 million properties worldwide, Agoda connects travelers with diverse experiences using cutting-edge technology. Headquartered in Asia and part of Booking Holdings, Agoda’s 6,000+ employees represent more than 90 nationalities, creating a diverse and innovative environment.

 

 Our Purpose:

We believe travel bridges cultures, fosters empathy, and enriches lives. Our team is united by the goal of making travel easy and rewarding for everyone, leveraging our innovative technologies and strong partnerships.

 

Get to Know Our Legal Team:

Agoda’s Legal team is agile, proactive, and collaborative. We address the ever-changing challenges of the travel industry, focusing on ethical practices and problem-solving. If you’re an out-of-the-box thinker with a strong foundation in ethics and legal expertise, you’ll thrive here.

The Opportunity:

In a rapidly evolving global technology landscape, Agoda is looking for a Data Privacy and AI Governance Program Specialist to join our Privacy, AI, and Cybersecurity Legal team. This role offers the opportunity to work with a world-class team of experts in data privacy, responsible AI, and cybersecurity, contributing to building trust with Agoda’s users, employees, and partners.

Key Responsibilities:

 

  • Policy Management:
    Establish, review, and improve data privacy and responsible AI policies, processes, and technologies (e.g., OneTrust).
  • Vendor Risk Management:
    Identify and manage privacy and AI risks with third parties through a formal vendor risk management process.
  • Training and Awareness:
    Lead regulatory change management initiatives, training, and awareness programs related to data privacy and AI governance.
  • Customer Support:
    Work with customer support teams to manage Data Subject Rights Request processes, handle privacy escalations, and improve related IT systems.
  • Risk Control:
    Develop, maintain, and test controls to manage privacy and AI risks.
  • Data Analytics:
    Use data analytics (Key Risk and Performance Indicators, dashboards, trend analysis) to enhance privacy and AI governance programs.
  • Project Management:
    Provide project management support for specific privacy and responsible AI initiatives.
  • Collaboration:
    Collaborate with equivalent counterparts across other Booking Holdings brands.

What You’ll Need to Succeed:

 

  • Expertise:
    Excellent understanding of data privacy laws (GDPR, Singapore PDPA, etc.) and responsible AI governance frameworks.
  • Experience:
    3-5 years of experience in data privacy, AI governance, or related risk/compliance fields.
  • Attitude:
    An all-star attitude and a growth mindset to get the job done and continuously improve.
  • Certifications:
    Relevant privacy certifications (e.g., CIPM, CIPP/E, CIPP/A).
  • Relocation:
    Willingness to relocate to Bangkok, Thailand.

It’s Great if You Have:

 

  • Experience with data privacy laws in the APAC region.
  • AIGP certification.
  • Knowledge of NIST Privacy and AI frameworks.
  • Hands-on experience with tools like OneTrust, Big ID, etc.
  • The ability to multitask and execute in an agile environment.

 

What We Offer:

 

  • A dynamic role in a fast-growing team within a reputable global company.
  • Competitive compensation and relocation assistance.
  • Opportunities for growth in data privacy, cybersecurity, and AI governance.
  • A collaborative international environment with flexible, skilled professionals.

Equal Opportunity Employer:

At Agoda, diversity and inclusion are at the core of our values. We encourage applicants from all backgrounds, orientations, and experiences. Employment decisions at Agoda are based solely on qualifications, merit, and business needs, ensuring equal opportunities for all.

We do not accept unsolicited resumes from third-party recruitment agencies. Please read our privacy policy for further details.

 

Application Process:

 

Click here to submit your application and embark on an exciting journey with Agoda’s legal team!